FAQs +


Here, we've compiled a list of commonly asked questions to provide you with quick and easy answers to any queries you may have. Whether you're curious about our products, policies, or services, we're here to ensure you have all the information you need to make informed decisions. If you don't find the answer you're looking for, feel free to reach out to our customer support team for personalised assistance.

  • Are your pieces available for purchase online?

    Our pieces are not available for direct purchase online. However, they can be found in select showrooms through stylists located in Dubai, Singapore, USA, and Europe. Alternatively, you can access our pieces directly through a premium list of stylists who carry our collections. For more information on how to connect with one of our stylists, please contact our customer support team for assistance.

  • Can I visit your showroom to view the pieces in person?

    Our showroom, exclusively reserved for our high-end clientele, operates by appointment only. Delve into our collections firsthand by arranging a private viewing with one of our expert stylists through our dedicated customer support team. Experience the epitome of luxury and refinement in an intimate setting tailored exclusively for your discerning taste.

  • Do you offer bespoke or custom-made pieces?

    At West & 2ND, we pride ourselves on offering a bespoke experience tailored to our discerning clientele. For inquiries regarding custom-made pieces or personalised designs, please contact our customer support team to discuss your preferences and requirements. Embrace individuality with our exclusive creations.

  • How do I stay updated on new collections and exclusive releases?

    Stay ahead of the curve with West & 2ND. Subscribe to our VIP mailing list for priority access to the latest collections, exclusive releases, and special promotions. Join our inner circle of discerning clientele and indulge in luxury without compromise. Sign up today to elevate your style journey.

  • Can I collaborate or partner with West & 2ND on a special project or event?

    Unlock opportunities for collaboration with West & 2ND. We welcome partnerships with like-minded individuals and brands that share our commitment to luxury and sophistication. Reach out to our partnership team to explore potential opportunities and create something extraordinary together.

  • How can I become a part of the West & 2ND community?

    Curate your journey with West & 2ND and embrace a world of luxury and style. Connect with us on social media platforms including Instagram, Facebook, and Twitter to stay informed about our latest updates, exclusive content, and behind-the-scenes insights. Step into a realm of refinement and elegance with West & 2ND, where every detail is meticulously crafted to perfection.